AV Support

AV Support

Gateway AV Support

For help with classrooms and meeting, kitchen, huddle, and focus rooms, there is dedicated Gateway AV staff to help. They can address functional problems with room technology. You can reach AV support via:

  • For immediate support, call/text Matthieu Kaminski (CDSS AV director) at (510) 502-6031. Support is available on weekdays by phone (8:30 am - 6 pm) and in-person (9:30 am - 4:30 pm)  
  • For requests that can wait, place a service request in the CDSS Facilities ticketing system (selecting the AV radio button).
  • If you haven't heard back within two business days, you can email Matthieu Kaminski directly.

If you can’t get help from CDSS AV (or can’t get help at the time you need it) or Tanisha (for third floor rooms), feel free to contact the SCF (either in person or by email to consult@stat.berkeley.edu) and we will try to help.

Gateway Rooms

These include the social kitchens, classrooms, small meeting rooms (including some Zoom rooms), huddle rooms, and focus rooms. The SCF has prepared some guidance on using the AV in these rooms. We expect more detailed documentation to eventually be provided by CDSS.

Departmental Rooms

Some departmental rooms have projectors, large displays, wireless media casting, and video conferencing. We have provided room-specific instructions.

General assignment classrooms

We also have some guidance on A/V in general assignment classrooms, including recording classes via Course Capture and Zoom and using Zoom in the classroom for hybrid teaching.